Sub-processors (third-party sub-processors)
Dualoo is a data processor and engages certain other sub-processors to process personal data. These sub-processors are listed below, with a description of the service and the location where the data is processed. This list will be updated by Dualoo from time to time. This page was translated automatically. The German version counts as original.
Updated: 21. Juni 2021
Table of contents
Software used
Intercom
Website: https://www.intercom.com/
Purpose: Our support uses the Intercom chat for enquiries and uses other functions for customer information (e.g. to inform about updates)
Processing country: USA
Data protection level: standard contractual clauses
AttachmentScanner
Website: https://www.attachmentscanner.com/
Purpose: Scanning all documents sent to you for known viruses.
Processing country: European Union
Level of data protection: GDPR
Google reCAPTCHA
Website: https://www.google.com/recaptcha
Purpose: Part of the DDoS attack protection
Processing country: USA
Data protection level: standard contractual clauses
Google Analytics
Website: https://analytics.google.com/
Purpose: To prevent Dualoo users from receiving Google Ads advertising & to improve Dualoo.
Processing country: USA
Data protection level: standard contractual clauses
AWS Amazon
Website: https://aws.amazon.com/de/
Purpose: Storage of encrypted backups
Processing country: Germany
Level of data protection: GDPR
Metanet
Website: https://www.metanet.ch/
Purpose: Operation of the web application
Processing country: Switzerland
Level of data protection: adequacy decision
ConvertAPI
Website: https://www.convertapi.com/
Purpose: Conversion of file types (e.g. generated e-mail attachments, letters and evaluations from Word to PDF).
Processing country: Germany
Level of data protection: GDPR
Raygun
Website: https://raygun.com/
Purpose: Raygun visualises the Dualoo log file and makes it easier to find errors in operation, usually before users notice them.
Processing country: USA
Data protection level: standard contractual clauses
Sendgrid
Website: https://www.twilio.com/legal/privacy
Purpose: Sendgrid sends and receives emails which the system itself (task management) sends recruiters to candidates and vice versa.
Processing country: USA
Data protection level: standard contractual clauses
Salesforce
Website: https://www.salesforce.com/de/
Purpose: We use Salesforce as a CRM to provide you with reliable support in the sales and consulting process.
Processing country: Germany
Level of data protection: GDPR
Autopilot
Website: https://autopilotapp.com/gdpr
Purpose: Autopilot will send you the documents and invitations when you download or register for webinars etc.
Processing country: USA
Data protection level: standard contractual clauses
Google Workspace
Website: https://workspace.google.com/
Purpose: We use Google e-mail, calendar and data storage.
Processing country: USA
Data protection level: standard contractual clauses
Demodesk
Website: http://demodesk.com/
Purpose: We use Demodesk webinar software to demonstrate Dualoo to you or to help you with support.
Processing country: Germany
Level of data protection: GDPR
Sub-contractor
DynamicX GmbH
Company name: DynamicX GmbH
Rietbergstrasse 37
9403 Goldach
Purpose: Dualoo maintains a cooperation with this company. Personal data is transmitted which is necessary for the collaboration. These companies are subject to the same data protection contracts as employees of Dualoo.
Processing country: Switzerland
Level of data protection: Dualoo Data protection contracts (adequacy decision)
Saruworks
Company name: Saruworks
140-0014 Tokyo, Shinagawa-ku
Oi 7-4-18-208
Purpose: Dualoo maintains a cooperation with this company. Personal data is transmitted which is necessary for the collaboration. These companies are subject to the same data protection contracts as employees of Dualoo.
Processing country: Japan
Level of data protection: Dualoo Data protection contracts (adequacy decision)
Vangjel Kovaçi
Company name: Vangjel Kovaçi
Kulla Nr. 2, Apart. No. 7
1001 Tirana, Albania
Purpose: Dualoo maintains a cooperation with this company. Personal data is transmitted which is necessary for the collaboration. These companies are subject to the same data protection contracts as employees of Dualoo.
Processing country: Albania
Level of data protection: Dualoo Data protection contracts (adequacy decision)
