Subprocessors (Third-Party Subprocessors)

Created: 21 June 2021 / Dualoo AG

Dualoo is a data processor and engages certain other sub-processors to process personal data. These sub-processors are listed below, with a description of the service and the location where the data is processed. This list is updated by Dualoo from time to time. This page was translated automatically. The German version counts as original.

Software used

Website Purpose Processing country Data protection level
intercom.com Our support uses the chat of Intercom for inquiries and uses other functions for customer information (e.g. to inform about updates) USA Standard contract clauses
attachmentscanner.com Scan all document sent to you for known viruses. European Union GDPR
google.com/recaptcha Part of the DDoS attack protection USA Standard contract clauses
analytics.google.com To prevent Dualoo users from receiving Google Ads & to improve Dualoo. USA Standard contract clauses
aws.amazon.com/en Storage of the encrypted backups Germany GDPR
metanet.ch Operation of the web application Switzerland Adequacy resolution
convertapi.com Conversion of file types (e.g. generated email attachments, letters and ratings from Word to PDF). Germany GDPR
raygun.com Raygun visualizes the logfile of Dualoo and makes it easier to find error in the operation, mostly before the users notice them. USA Standard contract clauses
Sendgrid Sendgrid sends and receives emails which the system itself (task management) sends recruiter to candidates and vice versa. USA Standard contract clauses
salesforce.com/en We use Salesforce as a CRM to reliably assist you in the sales and consulting process. Germany GDPR
autopilotapp.com Autopilot will send you the documents and invitations when you download or if you sign up for webinars, etc. USA Standard contract clauses
workspace.google.com We use email, calendar and data storage from Google. USA Standard contract clauses
demodesk.com In order to be able to demonstrate Dualoo to you or help with support, we use Demodesk as webinar software. Germany GDPR

Sub- contractor

Company name Purpose Processing country Data protection level
DynamicX GmbH
Rietbergstrasse 37
9403 Goldach
Dualoo maintains a cooperation with this company. Personal data are transmitted, which are necessary for the cooperation. These companies are subject to the same data protection agreements as Dualoo employees. Switzerland Dualoo data protection contracts (adequacy decision)
Saruworks
140-0014 Tokyo, Shinagawa-ku
Oi 7-4-18-208
Dualoo maintains a cooperation with this company. Personal data are transmitted, which are necessary for the cooperation. These companies are subject to the same data protection agreements as Dualoo employees. Japan Dualoo data protection contracts (adequacy decision)
Vangjel Kovaçi
Kulla No. 2, Apart. No. 7
1001 Tirana, Albania
Dualoo maintains a cooperation with this company. Personal data are transmitted, which are necessary for the cooperation. These companies are subject to the same data protection agreements as Dualoo employees. Albania Dualoo data protection contracts (adequacy decision)