Subprocessors (Third-Party Subprocessors)
Created: 21 June 2021 / Dualoo AG
Dualoo is a data processor and engages certain other sub-processors to process personal data. These sub-processors are listed below, with a description of the service and the location where the data is processed. This list is updated by Dualoo from time to time. This page was translated automatically. The German version counts as original.
Software used
Website | Purpose | Processing country | Data protection level |
intercom.com | Our support uses the chat of Intercom for inquiries and uses other functions for customer information (e.g. to inform about updates) | USA | Standard contract clauses |
attachmentscanner.com | Scan all document sent to you for known viruses. | European Union | GDPR |
google.com/recaptcha | Part of the DDoS attack protection | USA | Standard contract clauses |
analytics.google.com | To prevent Dualoo users from receiving Google Ads & to improve Dualoo. | USA | Standard contract clauses |
aws.amazon.com/en | Storage of the encrypted backups | Germany | GDPR |
metanet.ch | Operation of the web application | Switzerland | Adequacy resolution |
convertapi.com | Conversion of file types (e.g. generated email attachments, letters and ratings from Word to PDF). | Germany | GDPR |
raygun.com | Raygun visualizes the logfile of Dualoo and makes it easier to find error in the operation, mostly before the users notice them. | USA | Standard contract clauses |
Sendgrid | Sendgrid sends and receives emails which the system itself (task management) sends recruiter to candidates and vice versa. | USA | Standard contract clauses |
salesforce.com/en | We use Salesforce as a CRM to reliably assist you in the sales and consulting process. | Germany | GDPR |
autopilotapp.com | Autopilot will send you the documents and invitations when you download or if you sign up for webinars, etc. | USA | Standard contract clauses |
workspace.google.com | We use email, calendar and data storage from Google. | USA | Standard contract clauses |
demodesk.com | In order to be able to demonstrate Dualoo to you or help with support, we use Demodesk as webinar software. | Germany | GDPR |
Sub- contractor
Company name | Purpose | Processing country | Data protection level |
DynamicX GmbH Rietbergstrasse 37 9403 Goldach | Dualoo maintains a cooperation with this company. Personal data are transmitted, which are necessary for the cooperation. These companies are subject to the same data protection agreements as Dualoo employees. | Switzerland | Dualoo data protection contracts (adequacy decision) |
Saruworks 140-0014 Tokyo, Shinagawa-ku Oi 7-4-18-208 | Dualoo maintains a cooperation with this company. Personal data are transmitted, which are necessary for the cooperation. These companies are subject to the same data protection agreements as Dualoo employees. | Japan | Dualoo data protection contracts (adequacy decision) |
Vangjel Kovaçi Kulla No. 2, Apart. No. 7 1001 Tirana, Albania | Dualoo maintains a cooperation with this company. Personal data are transmitted, which are necessary for the cooperation. These companies are subject to the same data protection agreements as Dualoo employees. | Albania | Dualoo data protection contracts (adequacy decision) |